Over the last couple of weeks, I‘ve been looking at the topic of empathy and, last week, shared Ann’s story. This prompted lots of discussion and thanks to everyone who got in touch with me personally with thoughts and ideas to help Ann. More on Ann again to follow in the coming weeks. Many of you… Read more »
Monthly Archives: February 2016
Last week’s blog on Building Empathy inspired quite a lot of discussion and comment and more than a few shared experiences – it seems empathy is a hot topic for many of us. Thanks to everyone who got in touch and if I haven’t replied personally yet, I will do so this week. Interestingly, two readers got… Read more »
Last week I wrote about how challenging it can be to build empathy with people that ‘wind us up’ and how, when our hot buttons are pressed, we are likely to want to fight, flee, freeze or appease. It’s easy to feel genuine empathy for people that are ‘like us’; that we like and like us… Read more »
Most of us ‘get’ that empathic listening is one of the greatest skills we can have as leaders – indeed as human beings! But as one of my clients said last week…. ‘How can I build empathy with him – he’s an annoying little xxxx – always has been, always will be!’ Great question!